FAQ

Last Updated: August 5, 2026

Welcome to the My Good Molecules FAQ section. Below are answers to common questions.

Where do you ship?

We currently ship within the United States.

How long does delivery take?

Orders are processed within 1–2 business days and typically arrive within 3–5 business days after shipping.

Do you offer free shipping?

Yes, shipping is free on all orders.

What payment methods do you accept?

We accept Visa, MasterCard, and PayPal.

Can I return an item?

Yes, returns are accepted within 30 calendar days if the item is unused and in its original packaging.

How long does it take to receive a refund?

Refunds are processed within 1–2 business days after receiving the return. It may take 7–10 business days for the funds to appear.

How can I contact support?

You can email us at [email protected], call us, or use the contact form on the website.